Acceptable Use Policy (AUP) for AI Solutions North (AISN) Services
Part A: This Acceptable Use Policy (AUP) outlines the rules and guidelines for the use of AISL's services. By accessing or using our services, you agree to comply with this policy. The word “including” in this policy means “including but not limited to.
”Our services are designed to provide a platform for local operators (currently Cara and Glenn Scott) to offer their skills and services to users who require them. However, certain activities and behaviors are not allowed on our platform due to legal and/or ethical reasons. We have a zero-tolerance policy towards discrimination on the basis of race, ethnicity, national origin, religion, sex, gender identification, physical or mental disability, medical condition, marital status, age, or sexual orientation.
We reserve the right to take appropriate action, including but not limited to suspension or termination of your account, if we suspect any violation of this AUP. It is your responsibility to review this policy periodically as it may be updated from time to time.
Part B: Conditions
- Prohibited Use- AISN Services may not be used in any way that is illegal, abusive, or in violation of this AUP. Prohibited activities include, but are not limited to:
a. Spamming and sending unsolicited messages or emails;
b. Hosting, distributing, or linking to child pornography or other illegal content;
c. Using AISN Services to commit fraud, engage in phishing or other deceptive practices;
d. Using AISN Services to harass or harm others.
2. Network Security -AISN Services must not be used to breach network security, including but not limited to
a. Unauthorized access to or use of data, systems, or networks;
b. Interference with service to any user, host, or network;
c. Introducing malicious programs into the network or server, such as viruses, worms, Trojan horses, or other harmful code.
3. Resource Usage
AISN Services are intended for normal business use only. Excessive use or abuse of network resources by one customer may have a negative impact on all other customers. Prohibited activities include, but are not limited to:
a. Consuming excessive amounts of CPU time, memory, or storage space;
b. Running or hosting malicious code or applications;
c. Hosting or operating an open proxy server or open mail relay;
d. Running a server that participates in a distributed denial-of-service attack.
4. Compliance with Laws
AISN customers are required to comply with all applicable laws and regulations. Prohibited activities include, but are not limited to:
a. Violating copyright or intellectual property laws;
b. Engaging in activities that are illegal or fraudulent;
c. Sending or distributing material that is illegal or that violates the rights of others.
5. Termination
AISN reserves the right to terminate service immediately, without prior notice or warning, for any customer who violates this AUP. Cara Scott, the AISN manager, has the authority to determine what constitutes a violation of this AUP.
Confidentiality Policy:
At AI Solutions North, we take the privacy and confidentiality of our clients very seriously. This policy outlines our commitment to protecting the personal and financial information of our clients.
Personal Information:
Personal information includes any information that can be used to identify an individual, such as name, address, phone number, email address, and profession.
Financial Information:
Financial information includes any information related to a client's financial status, such as income, expenses, assets, and liabilities.
Access to Personal Information:
Only the owners of AI Solutions North, Glenn Scott and Cara Scott, have access to personal information provided by clients. No personal information will be sold or shared with any third-party without the client's express consent.
Retention of Personal Information:
If clients agree to leave their name, phone number, and profession on file, we will keep this information indefinitely. If clients do not agree to leave this information on file, all personal information will be destroyed at the end of each day.
Proprietary vs Non-Proprietary Solutions:
Proprietary solutions refer to any solutions that are unique to a client and are not shared with any other clients. Non-proprietary solutions refer to solutions that can be used for multiple clients.
Examples of proprietary vs non-proprietary solutions include:
- Proprietary Solution: A client approaches AI Solutions North with a unique problem related to their small business. After analyzing the problem, AI Solutions North provides a customized verbal solution that is tailored to the client's specific needs. This solution is unique to the client and is not shared with any other clients.
- Non-Proprietary Solution: Another client approaches AI Solutions North with a problem related to their small business, but the problem is something that other clients have faced before. After analyzing the problem, AI Solutions North provides a verbal solution that can be used by multiple clients with similar problems. This solution is not unique to the client and is shared with other clients who may have similar problems.
Breach of Confidentiality:
In the event of a breach of confidentiality, we agree to refund the fee for any and all services where the breach occurred, up to $250. Beyond this amount, person-to-person negotiations can be made, followed by pursuing conflict resolution through our Intuit Quickbooks Chargeback Policy (https://quickbooks.intuit.com/learn-support/en-us/help-article/banking/handle-chargebacks-retrieval-requests-quickbooks/L8fuy32I5_US_en_US#M51).
Our commitment to protecting children’s privacy:
AISN is not intended for use by children, and we do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to remove that information. If you believe that we may have inadvertently collected personal information from a child under 13, please contact us as soon as possible.
By engaging our services, clients agree to this confidentiality policy.
If you have any questions or concerns about our confidentiality policy, please contact us at AI Solutions North.
Confidentiality Agreement
This Confidentiality Agreement ("Agreement") is made and entered into on [date] between AI Solutions North ("Company"), owned by Glenn Scott and Cara Scott ("Owners"), and [Client Name] ("Client").
1. Confidentiality Obligations
The Company agrees to keep all personal and financial information provided by the Client confidential and to not disclose this information to any third-party without the Client's express consent.
2. Access to Personal Information
Only the Owners have access to personal information provided by the Client. The Company will not share or sell the Client's personal information with any third-party without the Client's express consent.
3. Retention of Personal Information
If the Client agrees to leave their name, phone number, and profession on file, the Company will keep this information indefinitely. If the Client does not agree to leave this information on file, all personal information will be destroyed at the end of each day. Clients' personal information, though kept indefinitely, may be destroyed at any time, by request.
4. Proprietary vs Non-Proprietary Solutions
The parties acknowledge and agree that any solutions provided by the Company may be proprietary or non-proprietary, as defined in the Confidentiality Policy.
5. Breach of Confidentiality
In the event of a breach of confidentiality, the Company agrees to refund the fee for any and all services where the breach occurred, up to $250. Beyond this amount, person-to-person negotiations can be made, followed by pursuing conflict resolution through our Intuit Quickbooks Chargeback Policy (https://quickbooks.intuit.com/learn-support/en-us/help-article/banking/handle-chargebacks-retrieval-requests-quickbooks/L8fuy32I5_US_en_US#M51).
6. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the province of Ontario, without giving effect to its conflict of laws principles. The parties agree that any legal action arising out of or related to this Agreement shall be brought exclusively in the courts located in the province of Ontario.
7. Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous understandings, agreements, negotiations, representations, and warranties, whether written or oral, with respect to the subject matter of this Agreement.
8. Counterparts
This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first above written.
[Client Signature]
[Client Printed Name]
[Owner Signature]
[Owner Printed Name]
Witnessed by:
[Witness Signature]
[Witness Printed Name]
[Witness Signature]
[Witness Printed Name]
WAIVER OF LIABILITY
AI Solutions North provides solutions for informational purposes1 only. The solutions provided are not intended to be a substitute for professional advice2 and should not be relied upon as such. The client assumes full responsibility for any risks associated with the use of the solutions provided.
By engaging the services of AI Solutions North, the client acknowledges and agrees to the following:
1. The solutions provided are for informational purposes only and do not constitute professional advice.
2. The client assumes full responsibility for any risks associated with the use of the solutions provided.
3. The client agrees to indemnify and hold AI Solutions North harmless from any and all claims, damages, or expenses arising from the client's use of the solutions provided.
4. The client agrees to waive any and all claims against AI Solutions North arising from the use of the solutions provided.
AI Solutions North does not assume any liability for any damages or losses that may arise from the use of its solutions.
By signing below, the client acknowledges that they have read and understood the terms of this Waiver of Liability and agree to assume full responsibility for any risks associated with the use of the solutions provided by AI Solutions North.
________________________
[Client Signature]
[Client Printed Name]
________________________
[Date]
As always, it is recommended that you consult with a licensed attorney to ensure that any statements or agreements you create comply with applicable laws and provide adequate legal protection for your business.
Footnotes:
1.When a product or service is provided for "informational purposes," it means that the purpose of the product or service is to provide information or knowledge, rather than to provide specific advice tailored to an individual's unique circumstances.
Informational purposes can apply to a wide range of products and services, including educational materials, training programs, and publications. In the context of a consulting firm like AI Solutions North, providing solutions for informational purposes means that the solutions are intended to provide clients with general guidance and information, but are not intended to be a substitute for professional advice.
For example, if AI Solutions North provides accounting solutions for informational purposes, it means that the solutions are meant to provide clients with general information about accounting practices, but are not intended to replace the advice of a professional accountant. The solutions may provide clients with a better understanding of accounting concepts and principles, but they do not take into account the unique circumstances of each client's business and financial situation.
It's important to note that while solutions provided for informational purposes may not be tailored to an individual's unique circumstances, they can still provide valuable insights and guidance. However, clients should always consult with a professional advisor before making any significant business decisions.
Overall, providing solutions for informational purposes can be a valuable service for clients, but it's important to be clear about the limitations of the solutions provided and to ensure that clients understand the risks and limitations associated with using these solutions.
2. Professional advice is advice or recommendations provided by a qualified professional who has expertise in a specific field. This advice is tailored to an individual's unique circumstances and is intended to address a specific problem or issue.
Professional advice can be provided by various types of professionals, such as doctors, lawyers, accountants, financial advisors, and consultants. The advice provided takes into account a client's individual circumstances, goals, and objectives, and is intended to help the client make informed decisions.
In the context of a consulting firm like AI Solutions North, professional advice would be advice that is specifically tailored to a client's unique circumstances and is based on the expertise and knowledge of the firm's professionals. For example, if a client engaged AI Solutions North for accounting services, the firm would provide professional advice on how to manage the client's finances, based on the specific financial circumstances of the client's business.
It's important to note that professional advice is typically more in-depth and comprehensive than advice provided for informational purposes only. Professional advice may require a deeper understanding of a client's circumstances and may involve a more in-depth analysis of the client's needs and objectives.
In general, professional advice is important because it provides clients with specialized knowledge and expertise that can help them make informed decisions. However, clients should always carefully consider the advice provided and seek multiple opinions before making any significant decisions. Additionally, clients should be aware that professional advice is subject to change based on changing circumstances, and should be prepared to adapt their plans accordingly.